Frequently Asked Questions

Everything you need to know about bringing nature home.

How do you ensure plants arrive safely during shipping?

Our plants are secured in custom-designed, eco-friendly packaging that prevents movement and maintains moisture levels, ensuring they arrive at your doorstep healthy and vibrant.

What is your return policy for home decor items?

We offer a 14-day return policy for all non-living home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you provide care instructions for the plants?

Yes, every plant from Vridhigarden comes with a digital care guide tailored to its specific species, including light requirements, watering schedules, and soil tips.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various UPI options to ensure a seamless checkout experience.

Can I track my order once it has been shipped?

Absolutely! Once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your package's journey in real-time.

What should I do if my plant arrives damaged?

If your plant arrives in poor condition, please contact our support team within 48 hours of delivery with a photo of the damage, and we will arrange a free replacement immediately.